SendGrid Integration
This page explains how to integrate BOUNCE reports when using SendGrid as a relay server. With these instructions it is possible to setup your SendGrid to forward bounces to GreenArrow for processing and the statistics section in GreenArrow Engine and GreenArrow Studio (if present) will display the information from the bounce.
Setting up SendGrid bounce forwarding
- Login to SendGrid.
- Click on the
Email Reports
menu, thenBounces
: - Click the
Settings
link that is shown in the top of the page: - Check
Enable bounces forwarding
, make sure that theemail address
field is empty, then click onSave Changes
:
Bounce Forwarding References
This setup works because SendGrid’s bounce forwarding function can forward the bounce notification to the original Return-Path
(bounce address) in the message. GreenArrow is able to process these forwarded bounes.
Setting up SendGrid spam complaint forwarding
- Login to SendGrid.
- Click on
Apps
in the top menu: - Click
Show Disabled Apps
: - Hover over the
Forward Spam
app to display the actions available, then click on theSettings
link: - Enter a GreenArrow spam complaint mailbox address in the
Email
field, then clickSave Changes
: - Finally, click on the
Enable
button that is available when hovering over theForward Spam
app.
Spam Complaint Forwarding References
The Forward Spam
app documentation can be found here: https://sendgrid.com/docs/Apps/forward_spam.html